Privacy policy

Privacy Policy – Steamvo

Last Updated: November 23, 2025

Steamvo operates this shop and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Steamvo uses Shopify to host the platform and enable the delivery of these Services. This Privacy Policy describes how we collect, use, and share personal data when you visit, use, or make a purchase through the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails regarding the collection, processing, and disclosure of your personal data.

By accessing or using the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

Personal Data We Collect

“Personal data” refers to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services and applicable law, we may collect the following categories of personal data:

  • Contact information such as name, mailing address, billing address, shipping address, phone number, and email address

  • Financial information such as credit or debit card details, payment method, transaction details, and payment confirmations

  • Account information including username, password, and account settings

  • Transaction information including viewed, saved, purchased, returned, exchanged, or cancelled items

  • Communications you send to us

  • Device information such as IP address, browser type, and unique identifiers

  • Usage information including interactions with the Services and browsing activity

Sources of Personal Data

We collect personal data from:

  • You directly, when you interact with the Services

  • Automatic data collection technologies such as cookies

  • Service providers acting on our behalf

  • Partners and third-party providers

How We Use Personal Data

We may use your personal data for the following purposes:

  • Providing, customizing, and improving the Services

  • Processing payments and fulfilling orders

  • Managing accounts, shipping, returns, and exchanges

  • Sending account- or order-related communications

  • Marketing and advertising

  • Detecting and preventing fraudulent or malicious activity

  • Complying with legal obligations and responding to lawful requests

How We Share Personal Data

We may share personal data with:

  • Shopify, which hosts and supports the Services

  • Service providers such as payment processors, logistics companies, analytics services, and IT partners

  • Marketing and advertising partners where permitted

  • Affiliates or within our business group

  • Parties involved in legal, regulatory, or business transactions

  • Third parties when you give consent

Shopify Relationship

Steamvo uses Shopify as its e-commerce platform. Shopify collects and processes data to operate and enhance the Services. Shopify may also use certain data independently as a data controller. For details on Shopify’s data practices and your rights, refer to Shopify’s Privacy Policy.

Third-Party Websites

The Services may contain links to external websites. We are not responsible for their content or privacy practices.

Children’s Data

The Services are not intended for children, and we do not knowingly collect data from minors.

Security and Data Retention

We take reasonable measures to protect your data but cannot guarantee absolute security.
We retain personal data only as long as necessary for the purposes described or as required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Access

  • Deletion

  • Correction

  • Data portability

  • Opt-out of targeted advertising

  • Restriction or objection to processing (EEA/UK)

  • Withdrawal of consent (where applicable)

We may require identity verification before processing certain requests.

International Transfers

Your data may be transferred and processed outside your country.
Where required, we rely on legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically and will post updates with the new “Last Updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

Email: info.steamvo@proton.me

Steamvo is the data controller responsible for your personal data under applicable law.